Vacancy: North West Area Manager

Pheby Foods Concepts Ltd is a food and hospitality led business, boasting multiple brands with its main brand being Wok&Go Noodle Bars.

Wok&Go is a quick service restaurant and is the leading noodle bar in the UK with a mixture of company owned and franchise stores across the UK and internationally. Our restaurants offer customers the option of in store eating, takeaway or delivery. We are committed to achieving high levels of both customer and staff satisfaction and pride ourselves on having an effective, friendly and supportive team both on site and behind the scenes. The business projects further expansion in the UK and internationally.

We are excited to welcome a new member to the senior management team and are looking to recruit an Area Manager to oversee all operations of our UK North West Wok&Go restaurants.

Location Base: Chester CH1

Salary: £30,000.00

Job Type: Full-time, Permanent 

Contracted Hours: 48

Holidays 25 days Holiday (plus bank holidays)

Benefits:   Performance related bonus, Car allowance, Phone allowance, Staff discount

Start date: 2nd May 2019  

The ideal candidate will have 1-3 years experience in a similar role, ideally within QSR environment, and will be confident leading and supporting a number of direct reports. A proven working knowledge of H&S & Food Safety standards is also a must

Reporting into the Operations Director, duties will include providing strong leadership and direction to the shop managers, developing staff and leading by example, achieving set store targets and budget costs, having a good understanding of all company documentation, adhering to company employee rules, H&S and Food Safety Standards

Responsibilities will also include but not be limited to:

  • Being the first point of contact for the managers of your designated stores

  • Effectively managing team members in a proactive manner on a daily basis. This includes organising team meetings, undertaking performance reviews, completing team administration.

  • Developing, training and supporting the Operations team to ensure business needs are met

  • Ensuring continuous improvement and best practice as well as effective team working is a priority for all

  • Providing reporting and key performance indicators

  • Organising their area of operations

  • Establishing continuous improvements processes and practices

  • Overseeing all daily operations processes across their eight stores

  • Ensuring that site is audit ready at all times

  • Managing H&S and food safety

  • Attending senior management meetings

  • Operations management of the dark kitchens

Key skills:

-          Management skills

-          Willing to travel

-          A confident, pro-active, organised, hands-on individual

-          Good writing and analytic skills, a clear communicator

-          Experience working to deadlines under pressure. Ability to prioritise workloads and manage several projects without losing focus

-          Knowledge/experience in Microsoft Office, Excel and Word

-          Personable and approachable

-          Self-driven and a good team player

-          Adaptable and willing to change

-          Driving licence and car owner

 Working hours are typically Monday – Friday. Your rota will be discussed and approved by the Operations Director. However, from time to time, you must be willing to work evenings and weekends when the business needs require.

If you think this sounds like the perfect role for you, we’d love to hear from you!

Please apply with a CV and covering letter by emailing


Rich Obrien